• Shop
  • Publish
  • Prints & Productions
  • Learning solutions for businesses
Forgot your password?

I don't have an Acco-account yet and want to register now

Create an account
0
Need help?
accouitgeverij.nl
en
Nederlands English
View all Show all results
results in specialist areas
View all results
Course materials
UGent - RevaKi + LO & BW KU Leuven (Leuven en Heverlee) KULAK KU Leuven campus Brugge KU Leuven campus IIW De Nayer Universiteit Gent KU Leuven campus Gent

Specialist literature
  • Medical
  • Literature and fiction
  • Philosophy and religion
  • History
  • Economics and management
  • Law, criminology and notaryship
  • Linguistics
  • Science and technology
  • Travel, recreation and cooking
  • Art and culture
  • Psychology
  • Education and teaching
  • Politics and social sciences
  • Veterinary
  • Office supplies
  • For Students Only

Office supplies
Online printservice
About Acco Shops Buy your Acco share Jobs Customer service Contact

en
Nederlands English
Course materials
UGent - RevaKi + LO & BW KU Leuven (Leuven en Heverlee) KULAK KU Leuven campus Brugge KU Leuven campus IIW De Nayer Universiteit Gent KU Leuven campus Gent
Specialist literature
  • Medical
  • Literature and fiction
  • Philosophy and religion
  • History
  • Economics and management
  • Law, criminology and notaryship
  • Linguistics
  • Science and technology
  • Travel, recreation and cooking
  • Art and culture
  • Psychology
  • Education and teaching
  • Politics and social sciences
  • Veterinary
  • For Students Only
Office supplies Online printservice Gift Voucher
Buy your Acco share
View all Show all results
results in specialist areas
View all results
Buy your Acco share
Home Je klant, van diamant tot briljant

Je klant, van diamant tot briljant

24 tips om dankzij en samen met jouw klant te schitteren

Pieter De Smet
Business management, Marketing - general
Book
Expected
  • Je klant, van diamant tot briljant - 9789464678246
€35.00
€29.75 with an Acco share
This product is available from30/10/2025
  • with an Acco share you get a discount on Acco-titles, course materials, fiction or non-fiction and office supplies.
Content

Waarom moet een klant je partner worden en blijven? Dat is de kernvraag van een rendabele business en ook van dit boek. Je klant, van diamant tot briljant zoekt voornamelijk het antwoord bij je bestaande klanten, want zij zijn de sleutel tot de meest overtuigende argumenten.

In 24 tips mét concrete voorbeelden kom je te weten hoe je optimaal klant­vriendelijk denkt en handelt. Zo ontdek je hoe je je klanten laat schitteren, én ook hoe je dankzij hen zelf excelleert. Je leert ook wat de valkuilen zijn die een rendabel samenwerken in de weg staan.

Je klant, van diamant tot briljant is een onmisbaar boek voor elke (toekomstige) ondernemer die op zoek is naar praktische strategieën en tactieken om klanten te vinden, te binden en te verbinden.

Specifications
Publisher
acco
Publication date
October 30, 2025
ISBN
9789464678246
Format
Paperback
About the author

Pieter De Smet ontwikkelt al meer dan 35 jaar strategieën om als onderneming het meest rendabel samen te werken met leveranciers, klanten en andere partners. Zijn inspiratie haalt hij onder andere uit zijn werk als consultant, coach, en trainer van tientallen ondernemingen. Hij is docent aan de hogeschool Vives en rechter in ondernemingszaken in de Ondernemingsrechtbank te Gent, afdeling Kortrijk

More titles in this specialist area

How to Write Reports and Proposals
How to Write Reports and Proposals
Patrick Forsyth
€12.50
€11.88 with an Acco share
This product is not available
How to Write Reports and Proposals
Learning Analytics
Learning Analytics
John R. Mattox II Peggy Parskey Cristina Hall
€35.70
€33.92 with an Acco share
This product is not available
Learning Analytics
The Simplicity Principle
The Simplicity Principle
Jullia Hobsbawm
€17.99
€17.09 with an Acco share
This product is not available
The Simplicity Principle
Storylistening
Storylistening
Simone Beemster Annet Scheringa
€24.99
€23.74 with an Acco share
This product is not available
Storylistening
Waarom de ene organisatie swingt en de andere slowt in tijden van verandering
Waarom de ene organisatie swingt en de andere slowt in tijden van verandering
Luc Ardies
€14.99
€14.24 with an Acco share
This product is not available
Waarom de ene organisatie swingt en de andere slowt in tijden van verandering
De voorbeeldige organisatie
De voorbeeldige organisatie
Dick Gilder Naomi Ellemers
€22.99
€21.84 with an Acco share
This product is not available
De voorbeeldige organisatie

Do you have a question?

Our customer service is happy to help. Consult our frequently asked questions or contact us.

This item is being added to your cart
This item has been added to your cart
This product is already in your shopping cart
To cart
Keep me informed
Your email address has been noted.
We will inform you when this item is available again.
Book condition
An important factor of a second-hand book is the condition of the book. The buyer may not be surprised. Always mention damages or defects. We use a system with 3 stars:
The book is acceptable: you have used it to study and made notes and markings – but everything is still readable. The cover and pages are in good condition.
The book still looks good: there are a few notes in it and you marked it. There are hardly any signs of use on the cover and pages.
The book is (almost) new: you have not written or marked in it. There are no signs of use on the cover and pages.

Newsletter

Stay informed with the latest news from Acco

Stay up-to-date with our latest news. You can read more about how we process your data in our privacy policy.
Acco • Terms and conditions • Privacy policy • Cookie settings
BE 0403 547 615
facebook linkedin instagram
BE 0403 547 615

De Smidse, Sluisstraat 10, 3000 Leuven

Map
You need a code for this download
Your code is incorrect.
Log in
Forgot your password?
Not registered yet?

Register to buy or link an Acco share and buy your books and supplies at reduced rates. Registering is also required to download certain files.

Sign up